As part of its business activity, the company Florilège collects and processes your personal data.

This privacy policy explains the purposes and methods of processing this data.

If you have any questions about our data processing policy or if you have any concerns about the use of your data, please contact our Data Protection Officer (DPO). By letter enclosing a copy of your identity card to the following address: Data Protection Officer; Société Florilège, 2 alley Ernest Nouel 41100 Vendome. Or by email at the following address: cecile.milhomme@groupeflorilege.fr. Or at the following number: 02.54.77.93.81

We only use your data in the cases provided by the regulations in force. That is to say :

By your explicit consent to their collection.

For the execution of a contract that we have concluded with you.

Due to a legal or regulatory obligation.

For the existence of a legitimate interest in their collection.

The controller is the company SARL Florilège and its service providers in the exclusive framework of the realization of the services provided by the company and, as part of the collection on the website, the webmaster. For more information (link to https://www.florilege-fr.com/newpage6880a894).

The Data Protection Officer of our company is Mrs. Cécile Milhomme.

We collect only the data that you provide to us through forms, contracts, promotional offers and / or our telephone survey. These data are obligatory for the good execution of the services and the services which you subscribe to or for the delivery of your order or to be able to follow efficiently your order or to answer your complaints and requests in particular for the inscription with a newsletter or to join our company by sending your application on our website. In the case of a refusal to provide us with this data, the commercial relations between you and our company can not take place.

It can therefore be your name and surname as well as contact information to reach you and your address.

As part of an order we also collect your bank details as part of the payment and all the data needed to establish a payment by credit.

Florilege does not process your sensitive data. Sensitive data means: racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health data or sexual orientation. If such information was in any way communicated to us, it will be deleted.

Your data are not transferred outside the European Union and are only processed by Florilege and its service providers for their own business purpose or for their own customer relations activity. As part of its services, the company Florilège may have to exchange your contact information and your name and address to business partners in the context of the organization of sales meetings and associated activities or for the delivery of certain products. Similarly, during promotional activities on social networks these platforms may also have access to the data you transmit to us. Finally, within the framework of the respect of the law and the obligations that are imposed to us your data can be transmitted to the police authorities, administrative and / or judicial.

Your data is processed for:

The taking into account and the follow-up of your order until the delivery and the after-sales service.

The management and sale of products.

Newsletter registration.

Organization and management of sales meetings.

Punishment of offenses and other legal and regulatory obligations.

Promotional activities through our website or social networks.

Satisfaction questionnaires to improve your customer experience.

Payment of benefits and delivery of orders made under a contract between you and the company Florilège.

The sending of an application to join the company Florilège.

The use of cookies on our website is intended only to facilitate navigation on the site and can be used for audience calculation by Google Analytics. (for more information see our cookie policy).

Shelf life of the data:

Your personal data are kept for a period of time in accordance with the legal provisions or proportional to the purposes for which they were recorded. Certain retention periods meet the legitimate interest of the company Florilege or for the respect of the legal and regulatory obligations as specified above.

The data related to your browsing on our online services collected by the cookies you have authorized have a specific shelf life.

Thus the data that you transmit to us as part of an order are kept for the duration of the contractual relationship between you and our company. Data from an idle client is deleted after 3 years from the last activity. Cookies are kept for 13 months. For all contentious data or requiring specific storage due to legal or regulatory provisions; we keep them only for the periods provided for in the texts in question and in compliance with the appropriate security measures.

Your rights :

In accordance with the provisions of articles 39 and 40 of the law "Informatique et Libertés" of January 6, 1978 amended in 2004, the user has a right to access, rectify, update and delete information that concern it as well as limitation and portability of its data, which it can exercise by addressing the address at the top of this document, specifying in the subject of the mail "Law of persons" or "Delegate to the data protection SARL Florilège "and enclosing a copy of his proof of identity.

You also have the right to give instructions on the fate of your data after your death.

In accordance with the provisions of Article 38 of the "Informatique et Libertés" law of January 6, 1978 amended in 2004, the user may also object, for legitimate reasons, that his data are processed and without cause and without charge, that his data be used for commercial prospecting purposes.

All your requests will be processed within a month. In the case where after contacting us the resolution of your request has not taken place you can appeal to a supervisory authority. (CNIL website)